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Last updated: 06 February 2026 | Change log

Accept payments securely with our Payments via Access Worldpay app, available in the Shopify App Store.

Important

This app does not support auto capture (auto settle); you must disable auto capture within the Shopify store.

How to get the app

  1. Go to apps.shopify.com/payments-access-worldpay and click "Install".
Shopify App Store install button screenshot
  1. Log into your Shopify account, then select the store where you want the app to be installed.

  2. After you select a store, an install page appears. Click "Install app".

Confirm install button screenshot
  1. When the installation is complete, the "App Instruction" page appears.

    Before clicking "Activate", follow the below configuration steps in our Plugin admin portal.

App instruction page screenshot

How to configure the app

  1. Log into our Plugin admin portal. Contact your Implementation Manager if you need portal credentials.
  2. Log in as App Administrator and go to Configuration → General using the left side menu.
  3. Select your store from the dropdown menu and the "General Configuration" fields appear:
General Configuration page screenshot
  1. Complete the fields using the information in the table below.
FieldDescription
Shopify store URLYour Shopify store domain name.
Order typeSwitches between Test and Live modes. Set it to "Live Order" after testing is complete and before the production launch.
Test order Worldpay URLOur test environment's URL.
Live order Worldpay URLOur production environment's URL.
Merchant entity referenceTo get your Access Worldpay entity, contact your Implementation Manager. For the test environment, set this to "default".
OMS cron job frequencySets the frequency of a programming job which synchronizes the order statuses for settle, cancel, and refund actions. The recommended frequency is every 5 minutes for high order volumes.
  1. Next, go to Configuration → Merchant Profile. The below page appears:
Merchant Profile page
  1. Complete the fields using the details your Implementation Manager has given to you.

Set up card payments

  1. In our Plugin admin portal, go to Configuration → Credit Card Configuration using the left side menu.

  2. You will see "AccessCheckout (WebSDK)" listed as your integration mode, allowing customer card information to be captured by us.

Credit Card Configuration page
  1. Complete the Test WebSDK URL and Live WebSDK URL fields with the information your Implementation Manager has given to you. These URLs load the secure credit card data from using our Checkout Web SDK.

Your customer's experience

Your customer places their order using our Checkout Web SDK through the checkout page, as in the below example.

Checkout page example screenshot

How to activate the app

Activate the app within the Shopify admin panel by navigating to the "App Instruction" page and clicking the green "Activate" button.

App Instruction Activate button screenshot

   

Alternative method for app activation

For an alternative activation method to the step above, add Worldpay in the payment settings of your Shopify admin panel.

  1. From the home page, click on the "Settings" icon in the bottom left of the screen.
  2. Select "Payments" in the left side menu and click the "Add payment method" button under "Additional Payment Methods".
  3. Click on "More views" and select "Search by provider".
  4. Search for "Worldpay" and then choose "Worldpay Payments".
  5. Click the "Activate" button. The activation page loads.
  6. Select the desired card types or enable "Test mode".
  7. Click "Activate Worldpay Payments".
Activate Worldpay Payments button screenshot

Enable 3DS authentication

Enable 3DS authentication functionality to verify your customer's identity and meet the Strong Customer Authentication (SCA) requirements under the PSD2 regulation. Learn more about when SCA applies.

To enable and configure 3DS:

  1. In our Plugin admin portal, go to Configuration → Credit Card with 3DS. The "Credit Card 3DS Configuration" screen appears:
Credit Card 3DS Configuration screenshot
  1. Select your store and set "Activate 3DS Authentication" to "Yes".

  2. Choose the type and size of the challenge window you wish to display to your customer.

  3. Add your merchant entity reference.

  4. Click "Save".


Next steps

Configure your app with optional features
Manage your orders