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3DS authentication and SCA exemptions

Read a condensed guide to SCA and understand when SCA applies and when it does not.

3DS

Issuer performed risk and identity check, giving both liability shift and SCA compliance.

SCA exemptions

Worldpay performed risk checks and granting of TRA (Transaction Risk Analysis) exemptions. Reduce 3DS checkout friction.


A condensed guide to SCA (Strong Customer Authentication)

SCA is an EU regulation under the second Payment Services Directive (PSD2). The aim is to add more layers of security to online payments and reduce fraud.

To meet the requirements under this regulation, the user needs to authenticate with two or more factors:

  • something the user knows - PIN, password, answer to a security question
  • something the user possesses - mobile phone, physical card
  • something the user is - fingerprint, facial recognition

SCA and 3DS mandates

SCA is an EU regulation that can be met using different technology approaches. 3DS is the most commonly used technology solution to meet this by asking the customer to authenticate.

Payment methods such as Apple Pay or Google Pay, instead meet these SCA requirements by ensuring two of the factors above are met through their own authentication. There is an exception in the case of Google Pay when the payment is not stored as an android device token and must go through 3DS.

Additionally, whilst not part of the EEA and therefore not SCA mandated, countries such as Japan and India have mandates on the use of 3DS authentication specifically. As a result, they are considered 3DS mandated countries.

Where is SCA mandated?

Country/Group:When:
EEA (European Economic Area)31/12/2020Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
UK14/03/2022GDPR was in place before it left the EEA and is part of UK law
Monaco31/12/2020

When SCA applies

SCA applies to countries in the EEA (European Economic Area) and is required for certain transaction types.

ScenarioDescription
Customer Initiated Transaction (CIT)Online card payment where the customer is present
Recurring order - setup of agreement (CIT)Applies to the first Customer Initiated Transaction (CIT) in a Merchant Initiated Transaction (MIT) series, for example:
  • Initial payment is made, then a monthly charge (monthly subscription e.g. Spotify)
  • No initial payment is made until the first monthly instalment (free trial subscription e.g. Netflix). For this you can use an account verification to apply the 3DS authentication details, as there is no initial payment

    The challenge.preference in the 3DS authentication request must be set to challengeMandated
Add card to accountFor example: add a card to Amazon/eBay account without an initial payment

When SCA does not apply

ScenarioDescription
lowRisk/lowValue
(See SCA Exemption)
Under certain conditions you can bypass the need for 3DS whilst still remaining SCA compliant
  • lowValue - the order is under €30
  • lowRisk - the transactions through Worldpay (acquirer) are maintained below a set fraud threshold
Note
Liability is shifted to the Exemption provider (e.g. Worldpay) instead of the issuer for this case.

You should only request exemptions for Customer Initiated Transaction (CIT) where no initial card storage is taking place. For example:
  • Guest card payment - a one-off payment
  • Subsequent payment using previously stored card details
MIT (Merchant Initiated Transactions)Recurring payments where the customer is not present, do not require SCA

The initial setup of the agreement which is CIT, is in scope see table above
MOTO PaymentsFor example: telephone, in-store
One Leg OutIf the issuing bank or acquirer (e.g. Worldpay) is outside the EEA (European Economic Area)
Corporate PaymentsVirtual cards, used for things such as booking travel
Whitelist (trusted Businesses)Cardholder can whitelist a merchant to avoid future 3DS checks

Liability shift

Liability shifts to the issuer if:

  • 3DS authentication is successful using either a frictionless flow (issuer only performs a risk check) or
  • a challenge flow (additional identity check), and the proof of a successful 3DS authentication is applied to the payment request (successfully authorized)

Liability shift itself happens at the point of the payment, not the 3DS authentication. A successful 3DS authentication does however make this highly likely.