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APIs/Events/Chargeback

Chargeback

Receive chargeback events/webhooks to a URL defined by you.

Webhooks

informationRequested
Webhook

Request

Bodyapplication/vnd.worldpay.events-v1.hal+json

Your customer has disputed this payment with their card issuer. The card issuer has requested information about the payment and the disputed funds have been held until the outcome of the dispute. This event is only available in certain use cases. Please speak to your Worldpay Implementation Manager for more details.

eventIdstring

The unique identifier for the event.

Example:"bb55ca5a-e05c-47e1-8e94-e88bac1a0a17"
eventTimestampstring

Date of event.

Example:"2018-06-13T14:18:13.407"
eventDetailsobject
Payload
{
  "eventId": "bb55ca5a-e05c-47e1-8e94-e88bac1a0a17",
  "eventTimestamp": "2018-06-13T14:18:13.407",
  "eventDetails": {
    "classification": "chargeback",
    "transactionReference": "Memory265-13/08/1876",
    "type": "informationRequested",
    "date": "2017-11-03",
    "amount": {
      "value": 100,
      "currencyCode": "EUR"
    },
    "_links": {
      "payment": {
        "href": ""
      }
    }
  }
}

Responses

Return a 200 status to indicate that the data was received successfully