# Manage your orders

### Capture options

You can configure how (and when) payments are captured in your Shopify store settings or Worldpay plugin configuration. This helps you protect cashflow, manage inventory risks, or handle partial fulfillments.

Choose one of these modes:

1. **Automatically at checkout**
Immediately captures the payment after the customer completes checkout.
2. **Automatically when the entire order is fulfilled**
Capture only happens once **all items** in the order are marked as fulfilled.
3. **Manually**
No automatic capture occurs. The payment remains **Authorized** until you (or your team) manually capture it via the dashboard.
→ This is the mode that unlocks the full/partial capture and void options described below.


Recommendation
Use **Manual** mode if you frequently deal with backorders, custom products, partial shipments, or want maximum control over cashflow.

## Manual capture

1. Go to your **Shopify Admin → Orders** and locate the order you want to process.
Orders with authorized (but uncaptured) payments show an **Authorized** payment status.
2. Open the order details. You see options to capture the payment:
  - **Full capture**
Capture the **entire authorized amount** in one go.
  - **Partial capture**
Capture **only a specific amount** (must be ≤ the authorized total).
Useful when:
    - part of the order is out of stock
    - your customer wants only certain items
    - fulfilling/charging in stages


Note
Depending on your Worldpay configuration, multiple partial captures may be supported up to the original authorized amount.

After capture, the funds move from authorized hold → settled payment.

## Cancel / void authorized orders

If an order is **Authorized** but **not yet captured**, you can **Cancel / Void** it directly:

- this **releases the authorization hold** without moving funds
- prevents unnecessary capture → refund cycles (which can incur extra fees)
- ideal for canceled orders, out-of-stock items, or fraud prevention


### How to void

1. Open the order in your Shopify Admin.
2. Locate the payment section (payments with an Authorized status).
3. Select the **Void** / **Cancel** option.