# Mail Order and Telephone Order (MOTO)

If you take Mail Order and Telephone Order (MOTO) transactions, your customer's card details are supplied using a different channel to regular ecommerce payments.

You must declare this in your Customer Initiated Transactions (CIT) requests using: `"channel":"moto"`.

MOTO transactions are not possible on our `merchantInitiatedTransactions` (MIT) endpoint.
You cannot supply 3DS authentication data for MOTO transactions.

## Code example


```
{
...
"channel": "moto"
...
}
```

## Error examples

Supplying `authentication` data with `"channel":"moto"`:


```json
{
    "errorName": "bodyDoesNotMatchSchema",
    "message": "The json body provided does not match the expected schema",
    "validationErrors": [
        {
            "errorName": "fieldIsNotAllowed",
            "message": "MOTO channel is not allowed with 3DS data",
            "jsonPath": "$.channel"
        }
    ]
}
```

Supplying `channel` on our `/cardPayments/merchantInitiatedTransactions` endpoint:


```json
{
    "errorName": "bodyDoesNotMatchSchema",
    "message": "The json body provided does not match the expected schema",
    "validationErrors": [
        {
            "errorName": "fieldIsNotAllowed",
            "message": "The identified field is present when it is explicitly not allowed in the request",
            "jsonPath": "$.channel"
        }
    ]
}
```